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Struggling with EU VAT? How IOSS Registration Can Simplify Compliance

  • Romain Chiaramonte
  • Oct 9
  • 6 min read

If you’re selling products to EU customers from outside the bloc, you’ve likely run into a frustrating web of VAT rules, customs delays, and unexpected fees. Maybe your customers are abandoning shipments at the border. Maybe you're tired of tracking 27 separate VAT requirements.


You’re not alone, and you’re not stuck. The Import One Stop Shop (IOSS) is a streamlined VAT solution designed specifically for sellers like you. If you’re shipping goods worth less than €150 to EU buyers, IOSS can cut through the complexity and keep your business running smoothly.


If you're struggling with EU VAT, delayed deliveries, or frustrated customers, IOSS registration may be the solution you’ve been looking for.


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Why EU VAT Is a Headache for Non EU Sellers


Selling goods to customers in the EU comes with a unique set of tax obligations, especially when you're based outside the bloc. At the heart of these challenges is VAT (value added tax), which applies to nearly every sale of goods and services in the EU.


How VAT Works for Low Value Imports


If you’re shipping business to consumer (B2C) orders to EU buyers and the value of each parcel is €150 or less, your shipments are subject to import VAT.


Before 2021, goods under €22 were VAT exempt. However,  in July 2021, the EU removed that exemption to create a level playing field between EU and non EU sellers. Currently:


  • All B2C imports, their value notwithstanding, are subject to VAT.

  • If you don’t collect VAT at checkout, it will be collected at the border

This change significantly increased the complexity of selling into the EU and made compliance more important than ever.


Common VAT Related Problems Non EU Sellers Face


  1. Multiple VAT Registrations


Without a centralized solution like IOSS, sellers might need to register for VAT in multiple EU member states. This is especially if they use EU warehouses (for example Amazon FBA in Germany or France).

Each country has its own tax authority, filing process, deadlines, and language. Managing these registrations is time consuming, expensive, and prone to error.


  1. Delayed Customs Clearance


If VAT isn’t prepaid and clearly declared, customs authorities often hold the parcel until it’s resolved. This can lead to:


  • Days or even weeks of delays.

  • Parcels being returned to the sender.

  • Lost sales and frustrated buyers.


For small sellers, these operational risks can severely impact growth.


  1. Customers Refusing to Pay VAT on Delivery


When customers are asked to pay unexpected VAT and handling fees at delivery, they may:


  • Refuse to accept the package.

  • Leave negative reviews.

  • Never order from you again.


This is especially damaging in a competitive market where customer experience matters. Unclear VAT handling can also reduce trust in your brand.


Why the 2021 VAT Reform Changed Everything


The EU VAT ecommerce package introduced in July 2021 was designed to simplify cross border sales. However, it placed more responsibility on sellers to get VAT right.


The key changes included:


  • Ending VAT exemption on imports under €22.

  • Introducing the IOSS scheme for low value consignments under €150.

  • Shifting VAT collection from customs to the point of sale.


If you haven’t adapted to this new system yet, you’re probably dealing with more friction than necessary.


What Is IOSS Registration?


The Import One Stop Shop (IOSS) is an EU VAT scheme launched in July 2021 to simplify VAT compliance for cross border sellers. It’s designed for businesses shipping goods valued under €150 to EU consumers (not businesses). IOSS lets you handle all your EU VAT obligations in one place.


With IOSS Registration, You Can:


  • Charge VAT upfront at checkout instead of leaving it to the customer at delivery.

  • File one monthly VAT return for all 27 EU countries through a single IOSS number.

  • Avoid customs delays and surprise charges for your buyers.

  • Deliver faster, more reliably, and with greater customer satisfaction.


It is important to note that you must register through an authorized IOSS intermediary, like us at Global Trade Business. This is because non EU companies aren’t allowed to register on their own.


Why IOSS Matters for Global Sellers


At Global Trade Business, we work with hundreds of sellers (on platforms like Shopify, Amazon, Etsy, and WooCommerce) who want to expand into Europe without the stress.


IOSS helps by:


  • Cutting through fragmented VAT regulations.

  • Letting you manage VAT across the EU with a single point of contact.

  • Protecting your brand from poor delivery experiences.

  • Reducing operational costs and refund rates.


It’s ideal if you:


  • Sell physical goods valued under €150.

  • Ship directly from outside the EU to European consumers.

  • Want to stay competitive and offer a frictionless buying experience.


Who Provides the IOSS Registration?


Because non EU businesses can’t register for IOSS on their own, you’ll need to work with a licensed IOSS intermediary like Global Trade Business. 


  • We help you submit the required documents.

  • We act as your official EU representative.

  • We handle your monthly VAT filings and payments.

  • We offer ongoing support to stay compliant.


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How IOSS Simplifies EU VAT Compliance


If you’ve been trying to navigate the EU’s complex VAT system on your own, you already know how confusing and time consuming it can be. The IOSS scheme cuts through that complexity and transforms how you sell to EU customers.


Here’s how IOSS simplifies EU VAT compliance in a number of ways. 


  1. One VAT Number for All EU Countries


Normally, if you sell to multiple EU countries, you may need to register for VAT in each individual country. This is particularly so if you store goods in the EU or cross local sales thresholds. That, without a doubt, is a costly and bureaucratic nightmare.


With IOSS:


  • You get a single IOSS VAT number that covers all 27 EU member states.

  • You no longer need to open local tax accounts or deal with multiple tax offices.

  • Your VAT obligations are centralized and streamlined.


Whether you're selling to France, Germany, Italy, or Poland, one IOSS number does it all.


  1. Faster Customs Clearance


One of the biggest pain points for non EU sellers is customs.


Without IOSS:


  • VAT is unpaid when the parcel arrives in the EU.

  • Customs holds the shipment until the buyer pays VAT and handling fees.

  • Parcels are delayed, returned, or abandoned.


With IOSS:


  • VAT is precollected and declared at checkout.

  • Your IOSS number is provided in the electronic customs form.

  • Goods are cleared immediately, with no VAT to collect at the border.


This means no bottlenecks at customs, lower risk of returns, and on time delivery, even during peak seasons.

Many Global Trade Business clients report a 30–50% reduction in customs related issues after registering for IOSS.


  1. Better Customer Experience


No one likes unexpected fees. Yet that’s exactly what happens when a customer in Europe receives a package and is suddenly asked to pay 20% VAT plus a local handling charge before the courier will hand it over.

This creates confusion, frustration, refund requests, and one star reviews.


With IOSS:


  • VAT is visible and paid during checkout.

  • Customers know the full price upfront.

  • No handling fees, no surprises.


You create a smoother, more trustworthy buying experience. This is especially important if you’re selling premium products or building a brand in Europe.


  1. Centralized Monthly VAT Filing


Instead of submitting VAT returns in several countries, IOSS lets you file a single consolidated VAT return every month through your appointed intermediary (like us at Global Trade Business).

Here’s how it works:


  • Every month, you report total IOSS eligible sales to all EU countries.

  • Your intermediary handles submission to the relevant EU tax authority.

  • You pay one total VAT amount, which is then distributed behind the scenes.


What this means is that:


  • No separate filings for France, Spain, or the Netherlands.

  • No language barriers or inconsistent deadlines.

  • Full visibility over your EU tax obligations.


Many of our clients appreciate the predictability and simplicity of centralized filing, especially those selling on multiple platforms (Shopify, Amazon, WooCommerce, etc.).


Who Needs IOSS Registration?


You need IOSS if:


  • You're based outside the EU.

  • You sell goods valued under €150 to consumers in the EU.

  • Your goods are shipped directly from outside the EU to buyers.

  • You run an ecommerce store, dropshipping business, or marketplace shop.


This applies whether you're selling via Amazon, Etsy, Shopify, WooCommerce, or your own website.

If you sell goods over €150 or use EU based warehouses (like Amazon FBA in Germany), you may need standard VAT registration instead. We can help with both. 


At Global Trade Business, we don’t just file forms. We become your compliance partner.


When you register for IOSS with us, you get:


  • Full representation in the EU (required for non EU sellers).

  • Quick setup with clear step by step onboarding.

  • Monthly VAT returns filed on your behalf.

  • Customer support when you need clarification.


We're already trusted by brands across the US, UK, China, Australia, ASIA, and more. Whether you're just starting out or scaling up, we simplify every part of the VAT process.


Ready to get IOSS registered? We can help you get started fast, with support every step of the way. Book a call with our team and let’s simplify your EU VAT compliance together.

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