Recover VAT through the VAT return
on the VAT paid for goods that will be exported outside the EU. Tourists and non-residents are entitled to VAT refunds if they meet certain conditions.
This means you can enjoy shopping in Europe and reclaim a portion of the tax paid, provided you follow the correct process and meet the necessary requirements. It's important to check the details of the VAT refund process, including documentation, minimum purchase thresholds, and deadlines.
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Whether you are buying fashion, electronics, or other goods, knowing how to claim a VAT refund ensures you only pay VAT in the country where you make your purchase and can recover eligible amounts when you leave the EU.
Refund services or retailers may charge a fee for processing VAT refunds, which is usually deducted from the refund amount. The final refund amount is calculated as the VAT paid minus any applicable fees or commissions. There may be restrictions on VAT refunds, such as minimum purchase amounts, usage restrictions before export, and participation criteria for stores.
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How to qualify for a VAT refund?
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To qualify for a VAT refund, you must carry the purchased goods with you when leaving the EU, rather than shipping them. Always shop at stores or retailers that participate in tax free shopping schemes and can provide the necessary paperwork. VAT refunds can be claimed on purchases made at various shops and stores across the EU, but only if the retailer is registered for the scheme.
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For example, if you purchase goods in France, you should process the VAT refund at the last EU country you visit before returning home. VAT rules and refund eligibility may differ for goods purchased in Ireland and shipped to other destinations. Special procedures may apply when leaving the EU via Switzerland, and travelers should obtain customs stamps before crossing the border.
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For online purchases, VAT is applied based on the destination where the goods are delivered, and the VAT rate of the delivery country applies. For goods delivered across EU borders, VAT and duty are calculated based on the destination country. Duty and VAT may be payable on goods imported from outside the EU, and the trader is responsible for paying these charges.
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Paying VAT and duty is required for cross-border purchases and online shopping, and travelers should be aware of these obligations. VAT refunds must be claimed within three months of the purchase date, and late claims may not be accepted.
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VAT refunds generally do not apply to antiques, works of art, or collectors' items, as these have special rules. In the UK, HMRC is the authority responsible for VAT refunds, and travelers may experience delays or queues when processing refunds through HMRC.
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At airports, travelers must present their paperwork to customs before or after passing through airport security, and security procedures may affect the timing of VAT refund processing. After customs clearance, travelers may need to go through security before boarding their flight, and should allow extra time for these procedures.
Introduction to Value Added Tax
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Value Added Tax (VAT) is a consumption tax applied to goods and services at each stage of production and distribution within the European Union (EU) and many other countries. When you make a purchase in an EU country, the price you pay usually includes VAT, which is collected by retailers and service providers on behalf of the government. VAT is a significant source of revenue for EU countries and is designed to be paid only once, at the point of purchase.
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For shoppers, especially those visiting from outside the EU, understanding how VAT works can help you take advantage of VAT refunds and save money on your purchases. Many retailers in the EU offer tax free shopping, allowing eligible customers to claim refunds on the VAT paid for goods that will be exported outside the EU.
This means you can enjoy shopping in Europe and reclaim a portion of the tax paid, provided you follow the correct process and meet the necessary requirements. Whether you are buying fashion, electronics, or other goods, knowing how to claim a VAT refund ensures you only pay VAT in the country where you make your purchase and can recover eligible amounts when you leave the EU.
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Eligibility for VAT Refunds
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To qualify for VAT refunds in the EU, you must meet certain conditions. Generally, you need to have your habitual residence outside the EU and make purchases from retailers that participate in tax free shopping schemes.
Your purchases must be for personal use, not for resale or commercial purposes. When shopping, always ask the vendor for a tax free form, such as the electronic DIVA tax free form in Spain, which you will need to complete and validate before leaving the EU.
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The process typically involves presenting your passport, completed tax free form, and original receipts to customs officials at the airport or border when you depart. Customs will verify your eligibility and may stamp your form as proof that the goods are leaving the EU.
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Some countries, like Spain, require a minimum purchase amount to qualify for a refund, so it’s important to check the specific rules of the EU country you are visiting. Look for shops displaying the “Tax Free” sign, as these retailers are registered to offer VAT refunds.
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Once your paperwork is validated, you can request your refund, which is often paid directly into your bank account or provided as cash, depending on the service and country. Always keep your receipts and ensure you complete all steps before leaving the EU to avoid missing out on your refund. By understanding the eligibility criteria and following the correct process, you can maximize your savings and enjoy a seamless shopping experience across Europe.
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You need to be a company in order to claim VAT refund and some countries request to have a fiscal representative to apply for the VAT recovery.
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Most countries require businesses to file regular VAT returns, usually on a monthly, quarterly, or annual basis.
In general, VAT recovery through the VAT return occurs when the amount of input VAT (VAT paid on business purchases and expenses) exceeds the amount of output VAT (VAT charged to customers on sales and services)
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What VAT can be refunded?
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Business Expenses: VAT paid on business-related expenses such as office supplies, equipment, professional services, advertising and marketing, travel expenses, accommodation, and meals for business purposes, can often be refunded.
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Business Purchases: VAT paid on goods and materials purchased for use in your business, including inventory, raw materials, and production supplies, may be eligible for recovery.
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Capital Goods: In some cases, VAT paid on the purchase of capital goods, such as machinery or equipment used in your business, may be eligible for recovery. However, the rules regarding capital goods and their VAT recovery can vary between countries.
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Imports: VAT paid on goods imported into your country can often be reclaimed through the VAT return, provided you have the necessary import documentation and comply with the applicable regulations.
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It's important to note that not all expenses are eligible for VAT recovery. For example, VAT paid on personal expenses or expenses related to non-business activities is generally not refundable.
To determine the specific items that can be refunded under your VAT return, check with Global Trade business.
VAT recovery for non-VAT register companies - 13th Directive
The 13th Directive is a mechanism that allows businesses from outside the European Union (EU) to claim a refund of VAT paid in EU member states. It is specifically designed for businesses that are not established and do not have a VAT registration within the EU a but have incurred VAT on eligible expenses.
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Under the 13th Directive, non-EU businesses need to submit a VAT refund application to the tax authorities of the EU member state where the VAT was paid. The application is typically made using a specific form provided by the tax authority.​
VAT recovery for non-VAT register companies - 9th Directive
The 9th directive applies to businesses established within the EU seeking a refund of VAT paid in an EU member country. Businesses must submit their refund claims to the tax authorities of their country of establishment.
EU VAT refund process
Understand your needs and do a study
One of our VAT experts will analyse your case and see your company meets the requirement of applying VAT refund.
Our team will check all the purchase/ sales/ importation/ exportation etc to ensure the VAT application can be effective in the specific country.
Documents check
Our team will submit the application and be responsible for all the communication with the administration on behalf of your company.
Submit the VAT refund application and do follow up


